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PREVENTIVE MAINTENANCE

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USE OF FILTERED WATER AND DE-SCALING :
We recommend that you use filtered water in your water tank. The instruction manuals may provide more specific information, about use of water filters - eg "INTENZA" or "AQUA CLEAN" water filters. Water filters can be purchased separately on our website. Water is a crucial part of every coffee, so it is very important to have it filtered and the machine descaled regularly.

Note :
We would like to advice as follows:

[1] Internal filters can be more expensive than the regular filters that you use in filter jugs

[2] You know the water in your water best, and you already may have a method of filtering and purifying your water. If your kettle is not furring up, that is a good indication that your water does not have scaling properties and therefore you may not need a filter, except to purify the water of any chemicals and other particles.

[3] Customers who use filters in the tank, sometimes forget to change them on time, and this can cause more problems as carbon particles can seep through into the machine.

Even if you are using Filters or Water from a filtered source, it is important to regularly carry out the descaling process.

https://www.gaggiadirect.com/podcasts.html

Following are the links for the cleaning products :

Gaggia Liquid Descaler
Puly Descaling Powder

Note :
Avoid using descalers which are not recommended, especially descalers which are meant for 'open element machines' such as kettles, filter coffee machines or washing machines. as these can cause problems for your machine.

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